Rxd Privacy Policy
Effective Date: August 1, 2025 | Last Modified: May 31, 2026
Calmtown Co., Ltd. (hereinafter referred to as the "Company") values the privacy of users of the fitness community operating services provided under the Rxd brand and complies with applicable privacy laws. This Privacy Policy explains how personal information is used and protected across services including the Rxd Today app, Rxd Gym, online PT and coaching, activities, and wellness trips.
This service is not a medical or coaching service. The AI only analyzes, summarizes, and presents patterns in user information; it does not provide diagnosis, prescription, recommendation, or make decisions on behalf of users.
The Company may collect the following personal information for membership registration and service provision:
This information may be considered sensitive health information under applicable privacy laws. The Company processes it only after obtaining consent separate from general personal information consent where required.
The Company uses the collected personal information for the following purposes:
• To verify the identity of users, prevent unauthorized use, confirm the user's intention to sign up
• To provide personalized services, deliver content, and offer tailored services
• To manage injury and condition records and to provide analysis, summary, and pattern presentation within the service
• To store, retrieve, edit, and delete body composition records; recognize InBody report images; adjust meal targets; and provide workout and nutrition management reference information
• To support gym operations, class bookings, chat, online coaching, and activity or wellness trip applications and operations
• To develop new services, provide information on events and promotional opportunities
The Company retains and uses personal information until the purpose of collection is achieved. Personal information is destroyed without delay once the purpose is achieved, except when retention is required by relevant laws.
The Company destroys personal information without delay once the purpose of its collection and use has been achieved. The procedures and methods are as follows:
Information entered by members for sign-up, etc., is transferred to a separate database (or a separate document in the case of paper) and stored for a certain period according to internal policies and other relevant laws before being destroyed.
The Company does not provide personal information to external parties in principle. However, exceptions are made in the following cases:
The Company may consign personal information processing tasks to external specialized companies to enhance service quality. In such cases, the Company ensures that the consigned company processes personal information safely in compliance with the Personal Information Protection Act and supervises it accordingly.
If body composition or InBody report image recognition requires AI/OCR processing by a service provider or third-party service, the Company will disclose the transferred data, purpose, retention period, and relevant processing details in this Privacy Policy or in the service screen. The Company does not use health data for advertising targeting, sale to third parties, or data mining unrelated to user health management.
Members can view or edit their registered personal information at any time and may request to withdraw their membership. To view, edit, or withdraw personal information, members can go to 'Change Personal Information' or 'Withdraw Membership,' verify their identity, and then directly access, correct, or withdraw.
The Company may use 'cookies' to provide individualized, customized services to users. Cookies are small pieces of information sent by the server used to operate the website to the user's browser and stored on the user's hard disk.
To analyze users' visiting and usage patterns of various services and websites, to provide optimized information
Users have the option to accept or reject cookie installation. Therefore, users can set their web browser options to allow all cookies, prompt for consent each time a cookie is stored, or reject all cookies.
Setting Example (for Internet Explorer): Tools > Internet Options > Privacy
However, if the user rejects cookie installation, it may be difficult to use some services that require login.
The Company appoints a personal information protection officer to oversee the processing of personal information, handle complaints, and provide relief for any damage related to personal information processing.
Members can contact the personal information protection officer for all inquiries, complaints, and requests for relief related to personal information protection while using the service. The Company will respond to and handle the inquiries promptly.
The Rxd Today app may integrate with Garmin Connect APIs to provide users with fitness and health-related insights. The Company processes data obtained via Garmin APIs in strict compliance with Garmin Connect Developer Program policies.
Data obtained via Garmin APIs is used solely to provide core features within the Rxd Today app.
Garmin data is processed only within infrastructure controlled by the Company.
The Company does not share, transfer, or make Garmin data available to any third party. These restrictions include, but are not limited to:
Garmin data is never used to train external AI models or shared with external APIs. All processing of Garmin data is performed internally by Calmtown Co., Ltd. systems solely for the purpose of delivering user-requested functionality.
If any future changes to Garmin data usage are required, the Company will update this Privacy Policy and obtain any necessary approvals in accordance with Garmin Connect Developer Program requirements.
The Company may use AI technologies to enhance user experience and provide personalized insights. To provide personalized workout feedback and intensity recommendations, the Company may use Google Gemini, a third-party AI service provided by Google LLC.
Non-personally identifiable workout-related metrics, including exercise history, intensity levels, and joint load scores, that do not include Garmin data.
No personally identifiable information (name, email, device identifiers, or account ID) is transmitted. HealthKit raw data and Garmin-originated data are never shared with third-party AI services.
Data is used solely for generating personalized responses (inference) within the app. It is not used to train or improve AI models.
Any AI processing related to Garmin data is conducted strictly within the Company's own infrastructure. Garmin data is not shared with or processed by external AI providers.
Non-Garmin data may be processed using third-party AI services, but such usage is clearly separated and does not include Garmin-originated data. The Company maintains strict data separation policies to ensure compliance with third-party platform requirements.
All data is transmitted via HTTPS (TLS encryption). Google's API data usage policy prohibits using API data for model training.
For more information on Google's data handling practices, refer to Google's Privacy Policy: https://policies.google.com/privacy
The Company uses body composition and InBody data entered or uploaded by members only to provide workout and nutrition management reference information. The Service is not a medical device and is not intended to diagnose, treat, mitigate, prevent, or prescribe for any disease or medical condition.
OCR/AI recognition results may contain errors. Members should review and correct recognized values before saving them.
Members may request deletion of body composition records, account deletion, or withdrawal of consent for sensitive health data processing through in-app features or by contacting the personal information protection officer. Withdrawing consent may limit access to related features.
The Company does not use body composition data, InBody data, HealthKit data, Garmin data, or other health information for advertising targeting, third-party sale, or marketing purposes unrelated to health management.
This Privacy Policy applies from the effective date. Any changes, additions, deletions, or corrections made according to laws and policies will be notified through the notice section at least 7 days before the changes take effect.